With our knowledge of critical power, cooling solutions, infrastructure and power monitoring and our technical understanding of building standards for the data centre industry, we are best placed to deliver on refurbishment or new build projects, providing true turnkey options; on walls, floors, ceilings, sub-structure and super-structure. We use our expertise to provide the correct solutions with the optimum return on investment in mind at all times.
We have over 20 years of operation, gained a healthy respect from our peers, customers and suppliers of delivering engineering services to a broad spectrum of industries, institutions and authorities, including environmental engineering, offsite manufacture, rail, IT and facilities services.
Our focus is led by the drive to keep costs down and quality up, which are key requirements to our customers and why they engage with us early in the project concept allowing our design and technical employees to use innovative techniques that normal procurement routes exclude.
We understand that IT infrastructure is critical to every business, especially when it is your business and therefore design and build systems, that have dual redundancies, as well as investing heavily in temporary and mobile equipment.
Finally, we believe that to continue to grow the relationship with our customers, it should always be with integrity, being part of their team, and at the heart of their business.
On behalf of the entire FEL Group team, we hope this message finds you in good health and spirits during this challenging time.
The health and safety of both our customers and employees is our priority and for your peace of mind, will remain so for as long as necessary.
With this in mind, we remain open for business in order to ensure any essential works and emergencies can be carried out without delay. You will receive the same quality of service you would usually expect from our dedicated team at FEL Group.
During this time, we remain committed to providing you with the very best service. Rest assured, we’ve got you covered.
We have full video conferencing and cloud based server for our full team to be “home working” so we are also available to discuss both new and existing plans and projects for the coming months.
Below are some useful contacts details, we look forward to hearing from you.
General Enquiries: [email protected]
Service & Maintenance: [email protected]
Accounts: [email protected]
All Enquiries: 01724270717
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We do not sell or trade your personal information with other companies and businesses for marketing purposes. We may occasionally share your details with suppliers and contractors for the performance of any contract we enter into with you. Where data is shared with a supplier, protection is in place to ensure that your information is processed safely, and the supplier complies with GDPR (General Data Protection Regulations).
As a company, we hold ISO 27001 certification, so all data is stored in the European Economic Union (EEA). All data which is stored is compliant with GDPR (General Data Protection Regulations) and DPA 2018 (Data Protection Act 2018).
FEL Group follows best practice to ensure that data is secure and is in the right hands at all times. We operate various physical, technological, process and system level controls to keep data safe. FEL Group achieved Cyber Essentials PLUS on 13th February 2017. Cyber Essentials along with Cyber Essentials PLUS is a government recommended certification which aims to help organisations implement necessary levels of protection against cyber-attack, demonstrating to their customers they take cyber security seriously.
FEL Group achieved ISO 27001 certification on the 31st March 2017, as a company we maintain an information security management system which is monitored by NQA.
If you would like more information about our data security policies, please contact our information security team by email at [email protected]
The information you provide is used to assess whether we can enter into a contract with you, carry out our contractual obligations to you and provide you with our products and services.
We store contact us requests for 6 months.
Project proposal information and contact details are retained for 24 months or the length of any contract, whichever is greatest.
Personal application information is retained for a maximum of 6 months unless instructed otherwise.
Data protection legislation includes the following rights for individuals which FEL will fully comply with;
If you would like us to stop processing your data, then please contact us using the details below.
If you have any concerns about the way FEL Group control and process your personal data, then please contact us on 01724 270717 or by email [email protected] and we would be glad to assist in any way we can.
We are open and transparent about our use of data so if you are unclear about how we use data or think we could improve how we deal with Personal Information, let us know!